Program Management
MSG’s Program Management team provides research and evidence-based solutions and strategies that improve the operational health and performance of an organization. Our skilled and creative team solves problems, improves performance, and demonstrates positive change.
- Shirley Eng, M.S.
Director
Core Strengths
MSG's program management offerings include:
- Strategic and Operational Planning
- Project Administration and Management
- Grants and Financial Management
- Benchmarking Analysis
- Market Research
- Process Improvement
- Best Practices Evaluation
Government Field Services
As part of MSG’s Government Field Services (GFS) division, our firm supports our federal and local agencies with performing various on-site support services throughout the United States to include Alaska, Hawaii, Guam, and US Virgin Islands. GFS is dedicated towards delivering high-quality work without compromising compliance and timeliness in our efforts
Featured Program Management Projects
Operational Cost and Service Benchmarking Study
Operational Cost and Service Benchmarking Study
Investigate the root causes of higher than standard operating and service delivery costs in select GSA-owned sites, and determine areas where industry best practices could incur cost reductions and improved service delivery.
Client: General Services Administration
SNAP National Retailer Store Visits
SNAP National Retailer Store Visits
The U.S. Department of Agriculture, Food and Nutrition Services (FNS) AWARDED MSG a government contract to perform on-site visits to retail stores specified by the FNS Supplemental Nutrition Assistance Program (SNAP). Per the contract, MSG will make unannounced in-person visits to stores in the continental United States, Hawaii, portions of Alaska (Anchorage, Juneau, and Fairbanks), U.S. Virgin Islands, and Guam. During the on-site visit, MSG will collect data and take photos of retail businesses applying or renewing their applications to accept SNAP benefits. FNS uses the results of Store Visits to confirm the eligibility of each store’s participation in SNAP according to relevant laws, regulations, and policies. To view the official award announcing MSG as the contractor for USDA SNAP Store Visits please click here.
Client: U.S. Department of Agriculture, Food and Nutrition Services
Benchmarking Federal Financial Management Processes
Benchmarking Federal Financial Management Processes
Develop a benchmarking methodology and tool that will enable federal agencies to compare the performance and cost of managing transactions inhouse against the industry leaders (federal shared service providers (SSPs)).
Client: U.S. Department of the Treasury
Program Management Projects
SNAP National Retailer Store Visits
Client: U.S. Department of Agriculture, Food and Nutrition Services
USPTO Examiner Production Goal Study and Analysis
Client: U.S. Department of Commerce
Operational Cost and Service Benchmarking Study
Client: General Services Administration
National Veterans Technical Assistance Center (NVTAC)
Client: U.S. Department of Labor
National Clearinghouse of Homeless Youth and Families
Client: U.S. Department of Health and Human Services
Office of Family Assistance Peer Technical Assistance
Client: U.S. Department of Health and Human Services
Contact us today to learn more about MSG’s approach to program management.