Our organizational improvement services help our clients improve the effectiveness of their programs, operations, and systems. MSG has helped hundreds of public and private sector organizations improve the efficiency of their operations through a variety of techniques, including the analysis of performance measurement data, interviews and focus groups with executives and employees, the collection of best practices and benchmarking data from peer organizations, and rigorous process improvement efforts.

By customizing our solution to meet the needs of each client, we have helped a wide range of partners, including the U.S. Departments of Agriculture, Interior, and Treasury, the General Services Administration, and the U.S. Patent and Trademark Office, as well as dozens of private sector organizations.

Shirley Eng
Associate Director, Business Solutions

MSG’s organizational improvement efforts are very rewarding, in that they enable our clients to create clear organizational goals, develop effective strategies for communicating with internal and external stakeholders, implement metrics and systems to effectively measuring success, and truly empower leadership and employees to implement data-driven solutions which meet organizational challenges head-on.

Manhattan Strategy has a structured approach to conducting organizational assessment and process improvement efforts, and a methodology that has been tested across many engagements. Through a variety of primary and secondary research methods such as in-person interviews and literature reviews and the use of standardized protocols and electronic tools, we capture the necessary insights to enable leaders to understand the current state of their organization and understand the factors that should be addressed to enhance the effectiveness and performance.

Manhattan Strategy is also an expert in analysis and recommendations, often bringing best-practices and subject matter expertise that help guide leaders on how to implement the necessary changes within their organization.
Best Practices Research and Analysis
Process Improvement and Re-Engineering
Human Capital Assessment and Planning
Performance Measurement System Design
Data System Development
Strategic Planning

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